Remote Customer service Jobs • MS Office

As Customer Support Assistant, you will ensure fast and comprehensive ticket response, deeply understanding client’s needs and frustrations within the Global Self-Service Live Support Team. You will manage various types of requests from live clients, such as those relating to programme development or management, identifying and redirecting requests to the right support teams. You will also assist with the management of programme upsells, retention and closures.

Provide exceptional customer service and technical support to clients over the phone, playing a crucial role in ensuring clients have a seamless experience while using our products and services. Handle inbound and outbound calls efficiently and professionally. Troubleshoot technical issues and provide solutions to clients. Collaborate with other team members to resolve complex client issues. Document and track client interactions and issue resolutions in our CRM system.

You will be the interface between customers and chauffeurs, ensuring high-quality standards and safe customer transport. You will monitor driver punctuality, organize alternatives, and ensure each transfer is assigned to the appropriate driver. You will take care of every customer, ensuring drivers and customers find each other.

Responsible for facilitating the exchange of information between clients and the technical/administrative staff of the lab via email and phone. Responds to client requests in the timeframe set by the Service Level Agreement. Ensures clients receive clear communication and fast turn-around times. Acts as representative of the client, displaying positive attitude and willingness to learn new skills. Other duties as assigned.

Looking for a Customer Service Representative to start immediately! Duties include managing inbound and outbound calls, resolving customer concerns, building sustainable relationships, ensuring customer satisfaction, keeping records, following communication procedures, and engaging customers.

As a Reservations Agent, you will conduct daily arrival and departure checks, advise international guests by phone or email ensuring a pleasant guest journey, and maintain our PMS and hotel-specific systems as well as guest and customer data. You will also review existing reservations and incoming payments, apply Ruby SOPs daily, and conduct monthly overnight statistics and process commissions.

The Claims Representative investigates and resolves auto physical damage and property damage claims efficiently, while providing customer service. They handle a high volume of calls and regularly contact customers on multiple platforms, collaborating with team members to achieve department goals.

Play a part in making a positive impact on members' lives by being a first contact for questions about our service offerings. Resolve member concerns while ensuring requests are processed in an accurate and timely manner. Given a structured protocol and scripts to document conversations to ensure consistency of scheduling, modifying, and canceling customer reservations. Speak with members daily and answer their transportation questions.

We are seeking a dedicated Customer Service Representative to be the first point of contact for our customers. The ideal candidate will provide exceptional customer support, triage technical inquiries, and ensure a smooth communication process for our clients.

Provide customer support to customers across Germany from your home in Spain. As a Customer Support Agent, you will be the interface between customers and chauffeurs, ensuring high-quality standards and safe customer transportation.