Remote Customer service Jobs • MS Office

Looking for a Customer Service Representative to start immediately! Duties include managing calls, resolving customer concerns, building relationships, ensuring satisfaction, keeping records, following guidelines, and engaging customers with ad hoc tasks.

Provide basic technical support regarding all inquiries and requests concerning our platforms via ticketing system, phone and/or email. Maintain multiple ticketing queues/mailboxes alongside of other team members. Take and record incoming phone calls. Provide training for key users and ensure the continuous support of the users of our systems. Complete integration of new carriers onto the platforms. Become one of the main contacts for new and existing customers. Meet deadlines of all projects.

Assist German customers as the first point of contact, providing support for all inquiries before, during, and after the booking. Support customers via phone and e-mail communication. Engage customers with expert knowledge of products and services. Increase customer satisfaction and loyalty through friendly and professional service.

Using your comprehensive understanding of dental RCM and EDI processes, the Revenue Cycle Management (RCM) Technical Support Specialist provides technical support to our channel partners and dental support organizations (DSOs) and actively nourishes professional relationships to encourage referrals and business growth.

We are looking for a detail-oriented and customer-focused Cruise Reservation Specialist to join our team to assist clients with selecting, booking, and managing their cruise vacations. You will leverage your knowledge of the cruise industry to recommend the best options based on clients’ preferences, budgets, and needs. This is a remote role that requires excellent communication, sales, and organizational skills.

You will deliver high-quality customer training to end users of Zenoti systems, working within our product implementation and adoption teams. You will develop standardized instructional materials and training curriculum with clear learning objectives and outcomes, while also identifying training needs and delivering customer training plans through various channels.

The Enterprise Client Success Manager drives all aspects of the AHEAD Managed Services customer relationship and is responsible for coordinating the interaction of key AHEAD customers with the AHEAD Managed Services team and AHEAD Service Desk. The Enterprise Client Success Manager is expected to be the primary point of escalation and coordination between the AHEAD Services organization, the AHEAD Client Director, and the customer.

Seeking Part-Time Customer Service Reps to deliver exceptional service and solutions to customers through inbound calls and chat. This role is ideal for someone seeking a consistent weekly anchor shift with flexible opportunities to add more hours. Candidates must be available for full-time training, and the role requires availability every Monday.

Provide Tier I phone support and troubleshooting in compliance with established policies/procedures. This position requires supplemental hands-on desk-side support when required. You will create, update, and track service requests/incidents within the ticketing system, and assist with maintaining/updating support documentation. Support Microsoft Windows environments and resolve Tier 1 hardware and software problems.

Work in an inbound call center providing customer service for Worker’s Compensation. Duties include taking phone calls, responding to internal and external requests regarding account information, taking payments, and providing policy information. Must follow detailed procedures, use problem-solving skills, and apply organizational/administrative skills and insurance knowledge to accomplish both routine and non-routine tasks.